General inquiries: 812- 955-6538
Assistance hours
24hr Service
4638 Spring Valley Road Evansville,In 47715
Have a question or need a quote? Fill out the form below and our team will respond quickly with the best logistics solution for your needs.
The delivery time of your package depends on several factors, including the shipping service selected, the distance between pickup and destination, and current operational conditions.
Once your shipment is confirmed, you will receive an estimated delivery timeframe along with tracking details. Our system continuously monitors your package and provides updates as it progresses through each stage of transit.
For expedited or same-day services, deliveries can be completed within a few hours. For standard shipping, delivery typically follows the scheduled timeframe provided at dispatch.
Please note that external factors such as weather conditions, traffic, or high shipping volumes may occasionally affect delivery times. If you need a more precise update, you can check your tracking information or contact our support team for real-time assistance.
You can track the exact location of your package using the tracking number provided once your shipment is confirmed. Simply enter your tracking number into the tracking system to access real-time updates on your shipment’s progress.
Our advanced tracking technology allows you to monitor your package at every stage—from pickup to final delivery. You will be able to view its current location, transit status, and estimated delivery time.
For more precise updates, the system refreshes information each time your package reaches a new checkpoint or transit hub. If you need additional details or more accurate real-time information, our support team is available to assist you.
Tracking may pause between scan points. Your package is still in transit contact support if the delay is prolonged.
If you don’t have a tracking number, you can still retrieve your shipment information by contacting our support team. Please provide as many details as possible, such as the sender’s name, recipient’s name, pickup or delivery address, and the date of shipment.
Our team will use this information to locate your package within our system and provide you with the latest status updates. Once your shipment is identified, we can also resend your tracking number for future use.
For faster assistance, we recommend checking your email confirmation, receipt, or any shipping documents, as the tracking number is often included there.
To cancel an existing pickup, please contact our support team as soon as possible with your shipment details, including your booking reference, pickup address, and scheduled time.
If the request is made before the driver has been dispatched, we can cancel the pickup immediately without any issue. However, if the driver is already on the way or has arrived at the location, cancellation may be subject to certain conditions or fees.
We recommend acting quickly to ensure a smooth cancellation process. Our team will confirm the cancellation and assist you with rescheduling if needed.
The cost of a one-time pickup depends on several factors, including the pickup location, delivery distance, type of vehicle required, urgency of the shipment, and the size or weight of the cargo.
For local pickups, pricing is typically more affordable and based on distance and service type. For expedited or same-day services, rates may be higher due to priority handling and faster delivery times.
To ensure accurate and competitive pricing, we recommend requesting a custom quote. Our team will evaluate your specific shipment details and provide a clear, transparent cost with no hidden fees.
If you missed your scheduled pickup time, we recommend contacting our support team as soon as possible with your shipment details. Our team will review the situation and assist you in rescheduling the pickup at the next available time.
In some cases, if the driver has already attempted the pickup, a rescheduling fee may apply depending on the circumstances. However, we always aim to provide flexible solutions to ensure your shipment is collected without unnecessary delays.
To avoid future issues, we suggest confirming availability at the scheduled time and staying in contact with our team for real-time updates.
The cost of automated pickups varies depending on several factors, including pickup frequency, location, volume of shipments, and the type of service required. Automated pickups are typically designed for businesses with recurring shipping needs and are often more cost-effective than one-time pickups.
Pricing may be structured as a fixed scheduled rate or customized based on your operational requirements. Businesses that schedule regular pickups (daily, weekly, or on-demand automation) often benefit from discounted rates and optimized logistics planning.
To receive accurate pricing, we recommend requesting a custom quote. Our team will assess your shipping volume and schedule to provide a tailored solution that maximizes efficiency while keeping costs competitive.